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Where do I find the activation date for a customer?

Find
You can find the activation date for a customer in the activation_date column in the Customers table. The New Customers Sigma dashboard shows customers in the last 30 days by activation_date and the Customer Activation Date saved answer gives the activiation date for a specified customer.
activiation_date
Sigma New Customers
Answer Saved Answer
Understand

activation_date

This is the date when the customer completed the onboarding flow and made their first payment.

Microsoft Teams Ask

I need to find the activation date for Alice Smith.

Find
Click the answer card below to see the activation_date and other details for this customer. If you're looking for multiple New Customers in the past 30 days, you may find the New Customers app in Retool useful.
 
activiation_date
Retool New Customers
Answer Saved Answer
Understand

activation_date

This is the date when the customer completed the onboarding flow and made their first payment.

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activation_date

This is the date when the customer completed the onboarding flow and made their first payment.

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Answer
You can find the activation date for a customer in the activation_date column in the Customers table. The New Customers Sigma dashboard shows customers in the last 30 days by activation_date and the Customer Activation Date saved answer gives the activiation date for a specified customer.
activation_date
Sigma New Customers
Answer Saved Answer
Alice |
Customer Name Plan Activation Date
activation_date
This is the date when the customer completed the onboarding flow and made their first payment.
Status
Alice Smith Pro Jan 15, 2026 Active
Alice Johnson Basic Nov 1, 2025 Active

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